IES Agentic Commerce team is defining the future of shopping for emerging markets, transitioning into conversational and autonomous shopping. Bringing intelligence, hyper personalization and autonomy to customer's everyday shopping needs to make the experience delightful and effortless. We are hiring a Principal Technical Product Manager to define and deliver an AI-native, end-to-end conversational commerce experience — where customers discover, evaluate, and purchase through rich, natural dialogue powered by text, images, and video. You'll build a hyper-personalized shopping companion that understands preferences, anticipates needs, and proactively guides customers from inspiration to checkout. Own product strategy, roadmap, and requirements; align stakeholders; and drive rapid experimentation to continuously raise the bar on delight, relevance, and conversion. To be successful in this role, you will part of an AI native team building agentic shopping solutions. You will develop deep knowledge of LLM based automation and agentic system architectures to effectively define product strategy and make informed technical decisions. The ideal candidate can navigate ambiguity in a fast moving, early stage initiative, balance competing priorities across multiple workstreams, and drive alignment across global engineering and science stakeholders with excellent written and verbal communication abilities. Key job responsibilities In this role, you will: * Drive and execute product strategy and roadmap working backwards from customer requirements in collaboration with engineering technical leadership * Assess technical implications of product architecture and optimization decisions * Drive technical alignment across dependencies * Work directly with software engineering teams to define and execute on new features * Produce clear and concise documents such as PRFAQ and PRD documents * Write user stories, and validate features meet developer needs * Drive feature discussions with customers, engineering, and other stakeholders * Anticipate bottlenecks, manage risk and escalations, balancing technical constraints * Find opportunities to innovate on behalf of our customers, design features related to these opportunities, and always push to improve our product developer experience * Build ecosystem partnerships and stay connected with industry trends About the team Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We operate with startup like velocity, prioritizing talent acquisition, hands on leadership, and flexible organization. We care about your career growth and strive to assign projects that help our team members develop your expertise so you feel empowered to take on more complex tasks in the future. Inclusive Team Culture It is in our nature to learn and be curious. We foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. ### Basic qualifications - Bachelor's degree - 10+ years of end to end product delivery experience - Experience with feature delivery and tradeoffs of a product - Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams - Experience working with and influencing senior level stakeholders ### Preferred qualifications - Experience in project management methodologies, business analysis, or process improvement - Experience working directly with Engineers on product enhancements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.