Our team needs a Principal Program Manager to own end-to-end delivery of GenAI-powered features — from initial concept through architecture, build, launch, and scale. This is a hands-on, technically proficient PGM role. You will lead the roadmap and collaborate directly with engineers to build system architecture. You will also be accountable for adoption and outcomes after the feature ships. You'll operate at the intersection of product strategy, applied AI architecture, and cross-functional execution.
What You'll Do
Own the Feature Roadmap End-to-End — Define and drive the roadmap for GenAI-powered features from concept to launch, aligning scope and sequencing with business priorities. Make the call on model bets and platform direction at the feature level.
Architect and Ship Agentic/RAG Systems — Lead and facilitate the design and delivery of the AI agents, multi-agent orchestration, and RAG pipelines underlying the feature, from prototype through production-grade deployment. Partner directly with engineering on system architecture, not just program tracking.
Drive Adoption from Beta to Default — Own the process for go-to-market and adoption plan; run pilots, gather usage signals, iterate on feedback, and build the mechanisms that move the feature from experimental to default usage.
Run Governance and Trade-offs Within the Feature Team — Set facilitation for prioritization and resourcing calls across workstreams (model work, UX, infra, QA). Run steering and status reviews, and resolve trade-offs across engineering, design, and product.
Partner Deeply on Technical Execution — Collaborate closely alongside engineers on model selection, timely/eval frameworks, MLOps practices, and orchestration build. Provide credible, hands-on technical review and pushback throughout the build — this isn't a coordination-only role.
Communicate Progress and Risk Upward — Translate build status, risks, and outcomes into clear executive narratives — status reports, launch readiness reviews, QBRs. Distinguish what needs escalation from what's routine.
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Codify Reusable Patterns — Document architecture, eval approach, and rollout playbooks so future GenAI features can reuse them instead of starting from scratch.
Own Outcome Metrics — Define success metrics and instrumentation pre-launch; monitor post-launch performance against engagement, quality, and business-impact targets, and course-correct based on data.
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What We're Looking For
8+ years in technical program management, with direct experience shipping AI/ML or GenAI-powered features in production
Working fluency in agentic architectures, RAG pipelines, prompt/eval frameworks, and MLOps — able to engage credibly with engineers on design trade-offs, not just track them
Track record of owning a feature from zero-to-one through scale, including adoption strategy and outcome measurement
Strong executive communication skills; comfortable distilling technical complexity into clear risk and status narratives for leadership
Bias toward direct, risk-calibrated judgment over neutral status reporting — you flag what's actually at risk, not just what's on track
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $146,300 -- $277,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.


In California, the pay range for this position is $191,600 - $277,400

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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