Practice Customer Engineer, Gen AI, Telecom or FSI

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 6 years of experience with financial Services or telecommunication domain.

• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

• Experience in developing Financial services or telecommunication agents using frameworks such as LangGraph, Semantic Kernel, or the Google AI Agent Development Kit (ADK).

• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, Cloud infrastructure, Agentic AI, and cloud networking.

• Knowledge of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and Application Programming Interface (API) Gateways.

• Knowledge of observability constructs including distributed tracing, logging, and audit logging for AI applications.