Responsible for efficient planning of pilot crew rosters, ensuring compliance with regulations, equal distribution of flying hours among crew members, system enhancements for roster efficiency, automation of manual processes and implementation of policies.
Key Accountabilities
Analyze planned and optimized pilot rosters to ensure operational efficiency and fairness.
Monitor timely release of rosters in compliance with DGCA regulations, company policies, and crew welfare guidelines.
Review flight and duty hour distribution among crew and report findings to the reporting manager.
Guide roster planners in developing monthly rosters aligned with operational needs and crew availability.
Monitor annual and short leave bidding and assignment processes within defined timelines.
Ensure completion of pre-assignment tasks and carry-forward non-availability entries.
Ensure Annual Line Checks (ALC), Deadhead (DH) travel, HOTAC, and seat blocking are planned and communicated before roster release.
Maintain and update trackers related to roster planning and crew availability.
Monitor audit reports prior to roster release and ensure dissemination of mandatory reports post-publication.
Stay current with CAR requirements, OMD, OMA, DPM, and company policies to ensure compliance.
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Collaborate with Flight Ops, Training, Licensing, HOTAC, HR, and IT teams to align roster planning with business goals.
Provide solutions to roster planners when training changes impact roster coverage.
Work with in-house developers and IT teams to optimize rostering systems and automate processes.
Undertake projects and studies to improve roster planning efficiency and effectiveness.
Supervise roster planning staff and support training of new team members.
Participate in continuous improvement initiatives and problem-solving using cost-effective strategies.
Handle operational challenges proactively and escalate issues to the reporting manager as needed.
Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
Skills Required for the role
Airline Operational Expertise
Strategic Outlook
Strong Interpersonal Skills
Coordination & Planning Skills
Team Management Skills
Decision making skills
Leadership Skills
Problem Solving Skills
Key Interfaces
Internal Interfaces
Flight Operation Department
Work closely with the Flight Operations team to develop optimized pilot rosters that meet operational requirements while adhering to regulatory standards and safety protocols.
Crew Departments
Coordinate with Training team, DOPS, licensing team, HOTAC, DH to align crew rosters.
Digital & Technology Department
Needs to liaise with the IT team to leverage technological resources effectively, streamline rostering workflows, automate repetitive tasks, and enhance decision-making through data-driven insights.
External Interfaces
Crew Management System Providers
Liaise with the Crew Management system provider for all system related activities.
Educational and Experience Requirements
Minimum Education Requirement
Bachelor’s degree or/with MBA or PGDM (Preferable)
Minimum Requirement
Desired
Experience
5+ years with relevant experience in crew rostering
Extensive and comprehensive knowledge of the airline/ airport operation and aviation industry.
7+ years of relevant experience in crew roster planning.
Proficiency in CAE-CM, Jeppesen`s Crew Rostering (JCR), & Crew Pairing (JCP) is an added advantage.
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