Role : Title - Phoenix Type : Returnship program for Women in Career break Location : Bengaluru Mode : Onsite Duration: 6 months Note: Should have minimum 6month Gap at present. About Phoenix Phoenix is Myntra’s initiative designed to be a launchpad for women returning to their careers after a break. This six‑month program provides a supportive environment that helps ensure a smooth transition back to work. With structured onboarding, customized learning and development opportunities, mentorship, hands-on projects, and best‑in‑class benefits, we aim to create a space where you can confidently re‑discover and grow your career with us.Launched in 2021, Phoenix has thrived over the years, and with Myntra’s unwavering commitment to inclusivity, we proudly present Phoenix 5.0 as the 5th batch.During your time in Phoenix, you’ll collaborate with some of the best talent in the e‑commerce industry and work on projects aligned with your interests and abilities. This experience is designed to empower you, build your skills, and potentially open the door to full‑time opportunities at Myntra. A Marketplace Key Account Manager (KAM) is responsible for driving business growth, managing strategic seller/brand relationships, and optimizing overall account performance on the marketplace platform. They act as the primary bridge between the marketplace ecosystem and key brand partners to maximize revenue, improve operational efficiency, and ensure excellent customer experiences. 1. Account Management & Relationship Building Primary Point of Contact: Serve as the main liaison between the marketplace and top-tier brand partners/sellers, fostering long-term strategic relationships. Onboarding & Incubation: Oversee the smooth onboarding of new high-value brands onto the marketplace platform. Business Reviews: Conduct regular performance reviews (weekly/monthly/quarterly) with brands to share insights, review metrics, and identify growth bottlenecks. 2. Business Growth & Revenue Maximization Sales Targets: Own and drive the Gross Merchandise Value (GMV), revenue, and margin targets for assigned key accounts. Joint Business Planning (JBP): Collaborate with brands to create and execute yearly or quarterly joint business plans to scale their online presence. Assortment & Inventory Management: Analyze brand portfolios to ensure optimal stock availability, maximize selection depth, and minimize out-of-stock scenarios. 3. Campaign & Marketing Strategy Event Planning: Partner with internal marketing and merchandising teams to include key accounts in major platform sale events (e.g., flagship sale events). Visibility Optimization: Strategize and execute on-app visibility plans, banner placements, and sponsored advertisements to boost brand discoverability. Pricing & Discounting: Align with brands on competitive pricing strategies, exclusive launches, and promotional discounting structures. 4. Operations & Performance Analytics Operational Excellence: Monitor critical operational KPIs such as order fulfillment rates, returns, seller cancellations, and delivery turnaround times (TAT). Data-Driven Insights: Utilize marketplace data analytics tools to track consumer behavior, category trends, and competitor benchmarking, translating data into actionable growth strategies for sellers. Catalog & Content Quality: Ensure high standards of cataloging, high-quality imagery, and accurate product descriptions to improve conversion rates.