Performance Analyst

Skill required: Employee Services - Employee Data Process Design Designation: Performance Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Performance Analyst will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client. What are we looking for? JOB REQUIREMENTS

Education Equivalent Any Graduate

Experience 3 - 5 years. business experience with similar background Knowledge of MS Office and Excel skills would be a plus

Knowledge/Skills Requirements:

• Good organizational & prioritisation skills
• Analytical and problem-solving skills
• Multi-cultural awareness.
• Passion for customer service
• Team player
• Results & detail-oriented
• Focus on high data accuracy
• Quality driven – in communications and all system transactions
• Strong written and verbal skills in English Language

Core Competencies –

• Professional Qualities
• Good oral and written communication skills
• Ability to identify and effectively use resources
• Excellent customer service skills

Working Conditions Candidate should be willing to work in Rotational and Night shifts. Roles and Responsibilities: •Job Description

The Performance Analyst will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.