Global Delivery Custody is forming a central support team for the Payments, Cash, and Custody (“PCC”) strategic development program. PCC is a multi-year effort to modernize and simplify State Streets core custody technology platforms. The program is a collaborative approach across Global Delivery, Product, and Technology with integrated planning and decision making. Key outcomes include ensuring STT meets regulatory and market processing requirements, demands of current clients, and creating a world class, competitive Custody product offering The Global Delivery PCC team will work closely with IT and Product to drive the strategy and execution of PCC program components. This team will be responsible for ensuring effective end product design and client migrations.
Why this role is important to us
Over the next 3-5 years State Street will deploy a next generation platform infrastructure that will be the foundation of our custody operating model and help drive our goals to improve service delivery, quality, resiliency, and productivity optimization
What you will be responsible for
As a Senior Associate in the India PCC program, you will be responsible for coordination across the different value streams of GD PCC Program activities with specific focus in India. Work with specific project teams & leads to help coordinate local execution and impact. Function as a point of contact and communication with India leadership related to PCC status and key milestones. Lead strategy and efforts horizontally across value streams to drive consistency and automation for common activities such as project management, business analysis, training, testing, reporting, and Operational readiness. The role will evolve with the PCC program, and India team will play an important role in the broader PCC program leadership team and help evolve and drive benefits across all aspects of PCC.
What we value
Replacing IBS/Hogan DDA infrastructure with Temenos Transact platform
Migration to a new, enterprise payment initiation platform; State Street Payment Hub
Enterprise-wide migration to SWIFT ISO 2002 messaging format
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Modernize our payments platforms including retirement of MTS and making RTPS ISO 2022 compliant in all direct clearing markets
Enhance screening capabilities and integration with FIRCO platform
GD focus areas will include ensuring GD business needs are achieved through the program, development spend, and prioritization aligns with GD overall strategy, GD meets its obligations to the program, and to ensure effective platform conversions and overall business readiness
The central team will integrate with other PCC governance supporting Technology and Product and work with Global Simplification leadership to be aligned on initiatives and dependencies
The GD PCC Program team is being established to serve as a central point of coordination of deliverables across Global Delivery for the PCC programs individual development initiatives
PCC Team Members of the team will have the opportunity to:
Engage in a diverse group of initiatives
Help to define the future State Street Custody model
Interact with multiple levels of management
Enhance key strategic, communication, and leadership skills
Education & Preferred Qualifications
Functional & Domain Expertise
Strong experience in Business Analysis within banking, payments, custody, cash management, or financial services platforms.
Understanding of payments processing, DDA platforms, ISO 20022, SWIFT, or transaction banking concepts is highly desirable.
Experience supporting large transformation or migration programs in a regulated environment.
Core BA Skills
Requirements elicitation, documentation, and validation
Process mapping and data analysis
Stakeholder management across global teams
Support of testing, UAT, and business readiness activities
Tools & Ways of Working
Experience working in Agile and/or hybrid delivery models
Familiarity with requirements and testing tools (e.g., JIRA, Confluence, Clarity, or similar)
Strong documentation and communication skills suitable for senior stakeholder and program‑level audiences
Additional requirements / Other Skills
Ability to operate effectively in a complex, multi‑stakeholder global program
Strong analytical mindset with attention to detail and traceability
Proactive ownership of business outcomes, not just documentation
Comfort working across technology, operations, and product boundaries
Commitment to quality, risk reduction, and operational resilience
Strong managerial and communication skills
Ability to influence and drive execution
Flexible with shifts as per the project requirement
6-8 years’ experience in financial services. Preferably having been involved in key transformation projects/initiatives; Project Management and Business analysis experience; Back-office operations experience (Payment initiations, Experience in using HGN/IBS applications).
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Company: Charles River Development
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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