The Financial Operations team at PayU is a dynamic group of finance professionals, data analysts, and process specialists who ensure the smooth functioning of our payment ecosystem. Our team culture emphasizes:
Collaboration & Innovation: We work cross-functionally with Technology, Risk, Compliance, and Business teams to solve complex financial challenges
Continuous Learning: Regular upskilling in regulatory changes, new payment methods, and emerging technologies
Data-Driven Excellence: We leverage advanced analytics and automation to enhance operational efficiency
Accountability & Ownership: Each team member takes pride in maintaining the accuracy and integrity of financial operations
Growth-Oriented Environment: Clear career progression paths with opportunities to lead larger teams and strategic initiatives
As a manager, you'll be mentoring junior team members, and collaborating with senior leadership on strategic financial operations decisions.
About the Role:
Join our high-performing Financial Operations team at PayU Payments and lead critical financial processes that power India's digital payment ecosystem. Our Financial Operations team is the backbone of PayU's payment infrastructure, ensuring seamless transaction processing, regulatory compliance, and operational excellence across multiple payment channels. We are seeking an experienced Manager - Financial Operations to join our collaborative team in Gurgaon, where you'll work alongside skilled professionals in reconciliation, compliance, and payment processing to manage escrow accounts, drive automation initiatives, and maintain the highest standards of financial operations in compliance with RBI guidelines.
Team Leadership & Financial Operations:
Lead and mentor a team of reconciliation specialists and financial analysts
Manage daily reconciliation of transactions, reports, and funds across multiple payment channels
Oversee comprehensive escrow accounts management in accordance with RBI guidelines on Payment Aggregators (PA), Payment Aggregator Cross Border (PA-CB), and Bharat Bill Payment System (BBPS)
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Manage relationships with banks, merchants, and cross-functional teams
Collaborate with internal and external stakeholders to ensure smooth operations
Lead team coordination and provide guidance on complex reconciliation issues
Facilitate dispute resolution processes with various payment networks and partners
Work closely with Technology, Risk, and Business teams to enhance operational workflows
Educational Background:
Postgraduate degree (MBA/M.Com/CA/CFA) preferably in Finance, Accounting, or related field
Professional Experience:
7-10 years of experience in financial operations, payment processing, and reconciliation
Proven experience in team management and stakeholder coordination (minimum 2-3 years of team leadership experience)
In-depth knowledge of RBI guidelines for Payment Aggregators (PA/PG)
Hands-on experience with payment gateways, escrow management, and dispute resolution
Strong background in Prepaid Payment Instruments (PPI) business, reconciliation, and settlement processes
Experience working with card networks (Visa, Mastercard, RuPay) and UPI ecosystem
Leadership & Team Management:
Demonstrated ability to lead, mentor, and develop high-performing teams
Experience in performance management, goal setting, and career development
Strong delegation and task prioritization skills
Ability to foster collaborative team environment and cross-functional partnerships
Technical Skills:
Advanced proficiency in MS Office suite (Excel, Word, PowerPoint) with strong Excel modeling capabilities
Experience with financial reconciliation tools and payment processing systems
Knowledge of banking operations and settlement processes
Familiarity with automation tools and process improvement methodologies
Core Competencies:
Strong analytical and problem-solving skills with attention to detail
Excellent communication and presentation skills
Ability to work under pressure and meet tight deadlines
Risk management and compliance mindset
Process optimization and automation expertise
Cultural fit with PayU's values of innovation, integrity, and customer-centricity
What we offer?
A positive, get-things-done workplace
A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity)
About us:
PayU, India's leading diversified fintech platform with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital financial services needs of customers (merchants, banks, and consumers).
PayU provides payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 4.5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 100+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience. PayU’s through its PayTech division, Wibmo provides market leading authentication and risk TSP services to leading banks in India and 30+ countries and through its NBFC, PayU Finance, it empowers 3.5 lakh+ merchants and 6 million consumers offering innovative and flexible credit solutions. Please visit: www.payu.in for more information.
Our Commitment to Building A Diverse and Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our lea
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