Order to Cash Operations Specialist-Voice
Accenture
Skill required: Order to Cash - Accounts Receivable Ledger Maintenance Designation: Order to Cash Operations Specialist Qualifications:Any Graduation Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Specialist – The Order to Cash (O2C) Assistant Manager will be involved in overseeing and performing of information within Credit Management, Collection/Incoming and Billing processes to ensure quality and accurate completion of services and key performance indicators (KPIs), as defined in the Operating Level Agreement (OLA). The role requires strong process knowledge, adherence to controls, timely delivery against SLAs, and effective coordination with internal stakeholders. What are we looking for? Key Skills & Competencies Functional & Technical Skills
- Strong working knowledge of Order to Cash (O2C) processes
• Hands-on experience in:
o Collections & Credit management
- Experience with SAP ERP systems
- Proficient in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, aging analysis)
Behavioral & Professional Skills
- Strong attention to detail and analytical skills
- Ability to work independently with limited supervision
- Effective communication with internal teams and clients
- Time management and SLA-driven mindset
- Willingness to support 24×7 rotational shift operations as required
- Complete Work from office
Qualifications: Bachelor - degree with Finance specialization Years of Experience :7 to 11 years
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