Order & Shipping Processing Associate - India

About the job

Full job descriptionSalary: 35,000 45,000/month gross base salary, plus up to approx. 28,600/month performance bonus, if earned. Bonus eligibility starts after the first full month of employment.Hours: Full-time, 48 hours per weekSchedule: Monday to Friday, 9:00 AM to 7:00 PM U.S. EST India night shiftDays Off/Vacation:

• 5 paid vacation days after one year of employment
• Up to 6 paid days for National Indian Holidays

About the RoleWe are looking for a responsible and detail-oriented Order & Shipping Processing Associate to support our order fulfillment and shipping operations. In this role, you will process customer and vendor orders, create and manage shipping labels, track packages, and communicate with vendors to make sure orders are delivered accurately and on time . This position requires strong attention to detail, good spoken and written English, and the ability to work during overnight hours aligned with U.S. business operation s. Main Responsibilit

• iesProcess customer and vendor orders from start to fin
• ishCreate, review, and manage shipping lab
• elsTrack packages and follow up on shipment sta
• tusCommunicate with vendors regarding order details, delivery timelines, and shipping iss
• uesMaintain accurate records of orders, invoices, payments, and tracking informat
• ionVerify order details and ensure information is correct before shipm
• entFollow up on delayed, missing, or incorrect shipme
• ntsReport order or shipping issues to the appropriate team memb
• ersSupport the team in ensuring timely delivery and high service qual

ity Requirem

• entsExperience in order processing, shipping coordination, logistics, vendor coordination, or supply chain sup
• portGood spoken and written English communication sk
• illsComfortable speaking with vendors and internal team mem
• bersBasic knowledge of Microsoft Office, especially Excel and
• WordStrong attention to detail and accu
• racyOrganized, reliable, and able to manage multiple orders at
• onceAbility to work under pressure and solve problems qui
• cklyWillingness to work an overnight shift aligned with U.S. h

ours Nice to

• HaveBachelors degree in Business, Supply Chain, Operations, Commerce, or a related