Provides application or infrastructure technical expertise, analysis and specifications for IT systems to meet business requirements in accordance with IT architecture policies and standards; translate requirements into technical specifications, create detailed solution design, coordinate construction, installation, configuration and testing of IT systems; and identifies, troubleshoots and resolves system technical issues.
Key Responsibilities:
Creates and manages life cycle of technical specifications from which programs and configurations will be applied to create the application, infrastructure or complete solution. Assists in technical analysis of potential solutions including evaluating the technical fit and viability of commercial-of-the-shelf products versus custom built solution. Delivers solution adhering to standards and leveraging re-use of components. Creates high level and detail design of infrastructure OR applications, interfaces, conversions, extensions, reports, and workflows while meeting architecture, security, performance, scalability, and maintainability requirements. Assists technical and infrastructure groups in understanding the solution design and specifications. Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, security, performance, and scalability. Conducts or participates in formal design reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team(s). Seeks appropriate opportunities to promote re-usability of component designs to reduce costs and shorten time to deliver solutions. Proactively seeks opportunities to enhance efficiency in the build and deploy processes, leveraging automation where possible. Assists in the test strategy and execution of master test plan. Participates in the creation of standards, processes, procedures, and guidelines for the IT design and development community as well work instructions or ‘runbooks’ used for end-user support. Analyzes and revises existing systems and documentation to identify remediation or improvements in the application or infrastructure solution. Provides level 3 support for critical non-routine issues. Coaches less experienced team members on technical matters.
Competencies:
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Decision quality - Making good and timely decisions that keep the organization moving forward.
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Develops talent - Developing people to meet both their career goals and the organization’s goals.
Directs work - Providing direction, delegating, and removing obstacles to get work done.
Strategic mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
Data Modeling - Creates, writes and tests data models, test scripts and build scripts using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Performance Tuning - Conceptualizes, analyzes and solves application, database and hardware problems using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements.
Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements.
Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Significant relevant experience of 12- 16 years required.
Ability to demonstrate strong communication skills with senior functional and IT leaders
Ability to demonstrate strong requirements gathering skills, capturing use cases, high level design
Ability to lead by working with IT teams, and execute end to end troubleshooting, support operation and issues resolution.
Significant experience in Oracle EBS especially in SCM and Planning areas
Prior experience in leading/managing support for multiple ERP instances is desirable
Experience in Oracle Cloud is preferable
Development and coding efficiency is preferable – PL SQL,MSCA ( Mobile supply chain applications),OAF – (Oracle application forms and reports)
CICD pipelines – automating deployments, Jenkins, Jfrog etc.
Expertise in integration architecture
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