Operations Team Lead
Internshala
About the job
Foundever is hiring Team Leader Operations for International Hospitality Process Were Hiring Team Leader (International Hospitality Process) Location: Airoli Education: HSC / Graduate Experience: Minimum 1 Year as a Team Leader (Chat or Blended process only no back office experience) Prior experience from Hospitality Process Process: International (Only international Process applicants should apply) Shift Window: 24/7 Week Offs: 2 Rotational week off5 Days Working What Were Looking For: Experience in team handling Prior client management exposure Strong in Excel & reporting Excellent communication skills Proven people management & leadership skills Quick learner with strong adaptability Experience handling attrition & shrinkage
Key Skills: Team Management Client Handling MS Excel Proficiency Communication & Leadership Problem Solving & Adaptability Skills
- Shrinkage
- Attrition
- Team Leadership
- Customer Retention
- Customer Satisfaction (CSAT)
- Chat
- Team Management
- Leadership
- Schedule Adherence.
- Coaching & Feedback
- People metrics
Interested?Send your updated CV to farzeen.baig@foundever.com
Who can apply
Only those candidates can apply who
- have minimum 1 years of experience
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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