Job Description: At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operations Manager for its Transportation team. Essential Functions - Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Last Mile network. - Responsible for Hiring, training and building up a highly motivated workforce for the LM teams, with support from HR and training team ,to meet the operational requirements, and continuously meeting the high bar on quality and productivity. - Coordinate with Finance, CS, FC and Projects team to matters related to LM operations. - Continuously improve the LM process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. - Analysis of the data reports to identify performance bottlenecks and improve the performance. - Implement the formal process control and process improvement mechanisms such as Kaizen ### Basic qualifications - Bachelor's degree or equivalent ### Preferred qualifications - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.