Operations Lead – Data Collection Programs
Internshala
About the job
We are seeking an operations lead to manage the day-to-day execution of multilingual data collection initiatives. The ideal candidate will ensure smooth coordination between recruitment, recording, annotation, and quality teams.
Key Responsibilities
- Manage daily project operations and workforce planning.
- Coordinate participant onboarding and scheduling.
- Monitor production targets and quality metrics.
- Identify and resolve operational challenges quickly.
- Maintain tracker hygiene and reporting accuracy.
- Support process improvements and workflow optimization.
Success metrics :
- Daily production targets achieved.
- Resource utilization.
- Operational efficiency.
- Escalation resolution time.
- Delivery predictability.
Skill(s) required
Data Annotation
Other requirements
- 0-2 years of operations experience in BPO, crowdsourcing, field operations, content moderation, or annotation programs.
- Strong organizational and execution skills.
- Experience managing large teams and operational workflows.
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