Operations Lead – Data Collection Programs

About the job

We are seeking an operations lead to manage the day-to-day execution of multilingual data collection initiatives. The ideal candidate will ensure smooth coordination between recruitment, recording, annotation, and quality teams.

Key Responsibilities

1. Manage daily project operations and workforce planning.

1. Coordinate participant onboarding and scheduling.

1. Monitor production targets and quality metrics.

1. Identify and resolve operational challenges quickly.

1. Maintain tracker hygiene and reporting accuracy.

1. Support process improvements and workflow optimization.

Success metrics :

1. Daily production targets achieved.

1. Resource utilization.

1. Operational efficiency.

1. Escalation resolution time.

1. Delivery predictability.

Skill(s) required

Data Annotation

Other requirements

1. 0-2 years of operations experience in BPO, crowdsourcing, field operations, content moderation, or annotation programs.

1. Strong organizational and execution skills.

1. Experience managing large teams and operational workflows.