Operations Engineer

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : IBM WebSphere Application Server Application Deployment Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: Act as the ongoing interface between the client and the system or application. Responsible for end-to-end administration of enterprise middleware infrastructure including Apache HTTP Server, Apache, IBM WAS, Oracle Weblogic,Tomcat, Microsoft IIS, IBM MQ message queuing platforms, and Ansible-based automation across hybrid on-premises and cloud environments. Ensures high availability, performance, and security of application delivery and messaging layers that underpin critical business applications.

Roles & Responsibilities: Administer Apache HTTPs, IHS Server including virtual hosts, mod rewrite, mod proxy, load balancing, and SSL/TLS configuration Administer Apache Tomcat, IBM WAS, Oracle Weblogic application servers including web application deployment, JVM tuning, connector configuration, and cluster management Administer Microsoft IIS including site bindings, application pools, HTTPS offloading, URL rewrite rules, and Windows Authentication Manage IBM MQ: queue managers, channels, queues, topics, dead-letter queues, and message persistence Maintain Ansible playbooks and roles for automated provisioning, configuration management, patching, and deployment across middleware tiers Maintain reverse proxy, load balancer, and web application firewall (WAF) rules across Apache and IIS Manage SSL/TLS certificate provisioning, renewal, and deployment across Apache, Tomcat, and IIS platforms Monitor middleware health, thread pools, JVM heap usage, MQ queue depths, and message throughput Perform middleware patching and version upgrades across Apache, Tomcat, IIS, and MQ platforms using Ansible automation Troubleshoot application deployment failures, connection pool exhaustion, MQ channel errors, and certificate issues Maintain middleware runbooks, Ansible inventory, deployment playbooks, and architecture documentation

Enterprise Tools & Platforms: Apache HTTP Server: httpd, mod ssl, mod proxy, mod rewrite, mod status, virtual hosts, access / error log analysis Apache Tomcat: Tomcat Manager, server.xml, context.xml, catalina.sh, JVM options, clustering, session persistence Microsoft IIS: IIS Manager, web.config, Application Request Routing (ARR), URL Rewrite, application pool recycling, HTTPS bindings Message Queuing: IBM MQ (runmqsc), Ansible: Ansible Core, Ansible Automation Platform (AAP), Roles, Playbooks, Inventory, Ansible Vault Monitoring: Splunk Automation: Ansible, PowerShell, Python, Jenkins (CI/CD integration) ITSM: ServiceNow Backup: Networker Security: SSL/TLS (OpenSSL, Let's Encrypt, enterprise CA), WAF rules, CIS benchmarks, Qualys SLA / KPI Ownership: Ensure adherence to SLA/KPI commitments across Apache, Tomcat, IIS, Ansible, and MQ platforms Track MTTR (Mean Time to Resolve) and MTTA (Mean Time to Acknowledge) for all middleware and messaging incidents Monitor web server availability, MQ queue depth SLAs, Tomcat response times, and Ansible job success rates Publish service performance reports and contribute to monthly service review decks