1. Manage Shiprocket/delivery panels end-to-end, including order processing, tracking, and issue resolution. 2. Print shipping labels and dispatch stickers, ensuring accuracy and smooth daily dispatch flow. 3. Monitor shipments, identify delays or delivery issues early, and coordinate for quick resolution. 4. Handle RTOs (returns), perform quality checks, and maintain proper records of returned inventory. 5. Raise and follow up on claims (especially fraud returns) on Shiprocket to minimize business losses.