Operations Coordinator_PMO [T500-26448]

About the job

About Guidant Global:Guidant Global delivers dynamic, tailored workforce solutions that empower businesses to thrive in ever-evolving markets. Through our MSP, RPO, Direct Sourcing, Services Procurement and Consulting services, we help organizations find, engage, and manage the best permanent and contingent talent across the globe.Part of Impellam Group, we champion A Better Way, a people-first approach that integrates deep industry expertise with advanced technology. Our technology turns workforce complexity into clarity, with real-time insights that support smarter talent decisions at scale.With over 1.5 million STEM and professional experts in our network across 80+ countries, we don't just solve today's challenges. We're helping to shape the workforce of tomorrow. About Guidant Global India:At Guidant Global India, we play our part in shaping the future of work by powering recruitment and support services for Guidant teams across APAC and wider global markets. As a strategic delivery hub and global capability centre, we partner with stakeholders worldwide to raise quality, strengthen compliance, and deliver consistently at scale.We're not standing still. We're building deeper capability in-house, taking ownership of the work that matters most, and designing an agile, future-ready delivery model built for where the business is heading next.Join us, and you'll be part of a people-first team that's expert, ambitious, and collaborative, delivering A Better Way, every day. About the Customer Success Team:Customer Success is where the relationship between client ambition and delivery reality lives. In this function, you will own the full lifecycle of complex, global client accounts - embedded directly within program, managing workforce data, driving SLA performance, and acting as the primary escalation point for some of the world's most sophisticated workforce buyers. Day-to-day, that means managing contingent workforce operations across VMS platforms including SAP Fieldglass and Beeline, coordinating supply chain partners, and ensuring contractual commitments are met with precision. Operating from our Global Capability Centre in Hyderabad, you will work alongside onshore account teams across the UK&I, Europe, Americas and Asia-Pacific - with direct visibility of the decisions that shape client outcomes. For those who want accountability, client ownership, and a clear path to leadership, this is the function where careers are built. Role Overview:The Operations Coordinator provides administrative and operational support across a range of business functions within the GCC, ensuring accurate, timely, and efficient delivery of day-to-day tasks in line with agreed processes, SLAs, and client requirements. The role supports the smooth running of operational activity across functions including Out-of-Hours (OOH) administration, MSP client program support, Talent Management, Supply Chain, Internal Communications, and Reporting & Analytics. The Operations Coordinator works closely with onshore teams, regional leads, and internal stakeholders to maintain service quality and operational continuity. Key Responsibilities:General Operations & Administration: