via Internshala·2d ago
Operations Assistant
Internshala
Full-timeOn-site
Location:RajasthanType:Full-timePosted:2d ago
About the job
We Are Hiring: Operations Support Specialist (BPO)We are looking for a detail-oriented and process-driven Operations Support Specialist to join our team. If you have experience in customer support, ticket handling, order management, or back-office operations, this could be a great opportunity for you.Key Responsibilities:
- Handle inbound tickets related to orders, tracking, and shipping issues
- Update order details, tracking information, and internal records accurately
- Resolve customer queries and standard exceptions as per SOPs
- Escalate complex cases when required
- Maintain proper documentation and internal notes
- Meet daily productivity and quality targetsRequirements:
- 6 months of experience in BPO, customer support, or operations support
- Experience with ticketing tools like Zendesk is preferred
- Strong communication and problem-solving skills
- Good attention to detail and data accuracy
- Ability to work in a fast-paced environmentPreferred Candidate Profile:
- Experience in logistics, e-commerce, or order processing
- Comfortable working on repetitive workflows
- Strong written English and documentation skills Interested candidates can apply or share their updated resume on ashu.v@jmdtechnologiesinc.com
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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