Operation Technology System Lead (Roads)

About Business:

Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.

Adani RMRW: Encompassing Adani Road Transport Limited and Adani Water, Adani RMRW is a key infrastructure business of the Adani Group, focused on driving sustainable development. Adani Road Transport Limited specializes in the construction, operation, and maintenance of highways and expressways, ensuring seamless connectivity across India. Adani Water addresses critical water challenges through innovative projects such as desalination plants, water treatment facilities, and irrigation systems, enhancing water availability and sustainability. Together, these businesses aim to deliver world-class infrastructure while fostering environmental stewardship and community impact, making Adani RMRW a leader in India's infrastructure and resource management sector.

Job Purpose:

The role ensures efficient IT operations, manages budgets, and oversees vendor relationships. It directs user support, network coordination, and data security efforts. Supervises teams, provides strategic training, and drives continuous improvement for optimized system performance and reliability.

IT Budgeting and Vendor Management:

• Understand and assist in formulating the IT budget concerning IT assets necessary for achieving strategic goals.

• Ensure service level agreements (SLAs) for service providers assisting in IT service operations.

• Liaise with vendors to ensure maintenance aligns with the maintenance plan and SLA, or direct resolution of unexpected critical faults/errors in hardware/software.

• Monitor service levels provided by vendors and ensure compliance with SIPL's quality and service standards.