Onboarding Manager

Ways of Working - Employees will work from the office (Chennai).

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

Onboarding Manager (OBM) Role Overview -

As an Onboarding Manager (OBM), you will be responsible for expanding, monetizing, and strengthening the restaurant supply ecosystem across your assigned city or region.

You will drive supply growth, revenue realization (onboarding & listing fees), competitive parity, discount intensity, and early lifecycle performance for newly onboarded partners. This role sits at the intersection ofsupply expansion, monetization, marketplace competitiveness, and execution excellence, directly impacting customer choice, conversion, revenue, and city-level business growth.

> Key Responsibilities

1. Supply Growth, Competitive Parity & First-Mover Advantage

• Identify and close supply gaps versus competition at city and zone levels.
• Ensure Swiggy is the first platform of choice for newly opened or

high-potential restaurants.

• Minimize supply disparity versus competition across priority zones.
• Drive faster go-live timelines to ensure restaurants are live on Swiggy

before competitors.

• Maintain strong availability and coverage across key localities.
• Track supply depth metrics and implement corrective actions where parity

gaps exist.

• Collaborate with city and regional leadership to maintain marketplace