Officer, Branch Relationship Manager, Customer Banking Group

• Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M

• Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.

• Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.

• Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork

• Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.

• Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.

• To exercise appropriate due diligence while on-boarding and engaging with clients.

• Establish DBS as a primary banker for clients and as a prominent banking provider in India.

Location:

Chennai-DBIL

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time