Responsibilities The following will be the major roles & responsibilities to be managed in a city where 24 X 7 water supply is being implemented in a phase wise manner: Identification of leaks in pipelines & other appurtenances to mitigate non-revenue waterOperation & Maintenance activities of existing networkSonography & visual techniques to identify leaks and faulty areas in the networkPreparation of water balance reports and calculation of Unaccounted for Water & Non-revenue waterMeasurement and reporting of flow, pressure and head at Intake, WTP & critical points in the networkMaintenance of pumps, motors and other equipment in Intake, WTP, Pump houses, & storage reservoirsCoordination with Customer Relationship Cell for resolution of customer complaints related to disruption in supply, bad water quality and leaks.