Network Operations Center Engineer
Internshala
About the job
Dear Candidates , We are hiring NOC Engineers for Hyderabad Location Experience : 2-4 YearsShifts : Rotational ShiftsCurrent Location: HyderabadWork Location : Hyderabad JD : Primary Skill Set : Analyze the Alerts and Escalate the eventMonitors dashboards round-the-clock which acts as an eye to the whole Vesuvius Infrastructure, NOC Engineers should be able to detect any impending hardware failures, voice and Data network failures and to help identify the root cause of any existing or impending eventsNOC engineer will escalate critical events to Operation GroupMonitoring the Infrastructure real timeContinuously review all the infrastructure globally.Monitors any changes in the infrastructure, or any issue that may impact the IT environmentDocumentation and reportingPrepare Weekly and Monthly Alert ReportMonitor the change events (includes planned changes / preventive maintenance/ client maintenance)Disable the alerts and alarms at the start of the change event for impacted devicesDuring the change event closely monitor the rest of the infrastructure to detect any impactEnable the alerts and alarms after the completion of change eventIncident HandlingReady to support during the outages and provide regular updates until the event it closed.Secondary Skill Set : Maintain strong working relationships with all IT FunctionsQuarterly Infrastructure Health AnalysisMaintain and update vendor support informationMentor the peer groupInformation sharing and knowledgebase updates Roles and Responsibilities : Alert Monitoring, Response & Management.Trouble Ticket and Service Request Management.Voice and E-mail based support.Remote Diagnostics and Troubleshooting.Maintain SLAUpdates hourly, weekly, monthly and sending reports Periodically.Using Service Now as our ticketing tools.Tracking, Reporting & Management.Knowledge Repository Creation & Management.Incident management support. Interested candidates , please share your resumes to jobs.asia1@valuelabs.com
Who can apply
Only those candidates can apply who
- have minimum 2 years of experience
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: Competitive salary
Number of openings
1 Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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