Network Development Manager, Capacity Restoration Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Capacity Restoration Team (CRT) is responsible for restoring backbone and border network capacity impacted by failures, maintenance events, and service disruptions across Amazon's global network infrastructure. As an Network Development Manager for CRT, you will lead a team of Network Development Engineers focused on building and operating capacity restoration solutions, automation tooling, and operational processes that ensure rapid recovery of out-of-service network capacity. This is a front-line management role where you will be hands-on with your team, driving day-to-day execution while contributing to the team's technical direction. You will work within a defined strategic framework, owning the delivery of capacity restoration products and driving engineering excellence across your team. Your work directly impacts network availability, Mean Time to Remediate (MTTR), and capacity utilization across Amazon's backbone and border fabric.

Key job responsibilities Team Leadership & People Management

• Manage a team of 8-12 Network Development Engineers (NDEs) and Network Engineers (NEs) focused on capacity restoration execution, automation development, and operational support
• Hire, develop, coach, and promote engineers; conduct effective performance reviews and create individualized growth plans
• Build a high-performing team culture with emphasis on operational rigor, ownership, and continuous learning
• Establish and maintain a sustainable on-call rotation; ensure incident response coverage across time zones
• Manage day-to-day team operations including sprint planning, backlog prioritization, and resource allocation
• Foster collaboration between your India-based team and the Seattle CRT counterpart