MSP Billing & Reporting Specialist
Druva
About Druva
Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world.
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Key Responsibilities
SaaS Consumption Billing & Data Processing
Manage inbound consumption data feeds to calculate monthly usage-based billing for cloud software partners.
Validate and scrub data from multiple systems to ensure tenant-level accuracy across consumption, contract, and rate card data.
Apply new contracts, amendments, and tier updates; reconcile mismatched data between SFDC and internal rate card tables.
Identify, validate, and map discrete cloud tenants (new, conversions, or legacy) to ensure complete billing capture.
MSP Partner Reporting & Communication
Manage all outbound MSP scorecards, consumption reports, and custom partner summaries for monthly billing cycles.
Translate internal consumption data into partner-facing reports, highlighting usage trends, overages, and renewal triggers.
Partner with MSP account managers to validate data with partners and ensure accurate billing communications.
Support partner reconciliation meetings by preparing detailed usage, overage, and underage analyses.
Maintain master MSP mappings, ensuring Prime/Sub relationships are accurately reflected across datasets.
Automation & Process Improvement
Drive consistency and efficiency across manual billing workflows—from tenant identification to monthly data uploads.
Identify automation opportunities to reduce manual data transformation and reconciliation work.
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