Microsoft 365 Support Engineer

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Summary

We are looking for an experienced Microsoft 365 Migration Engineer to lead and execute enterprise-scale migration projects, including Exchange Online and OneDrive. The ideal candidate will have strong expertise in automation using PowerShell, Microsoft Graph API, and migration tools like Quest ODM, with a focus on reliability, error handling, and performance optimization.

Key Responsibilities:

- Lead and execute Exchange Online mailbox migrations from on-premises or tenant-to-tenant environments

- Plan and implement OneDrive for Business migrations, ensuring data integrity and minimal downtime

- Design and develop advanced PowerShell automation scripts with robust error handling, logging, and retry mechanisms

- Leverage Microsoft Graph API (MgGraph) for automation, reporting, and bulk operations

- Use Quest on Demand Migration (ODM) for tenant-to-tenant migration scenarios

- Perform pre-migration assessments, dependency analysis, and post-migration validation

- Troubleshoot migration issues and optimize performance for large-scale data transfers

- Collaborate with stakeholders to define migration strategy, timelines, and risk mitigation

- Maintain detailed documentation for scripts, processes, and migration activities

- Ensure compliance with security and governance policies during migration

Required Skills & Qualifications:

- Strong hands-on experience with Exchange Online migration (cutover, staged, hybrid, tenant-to-tenant)