Medical Receptionist

About the job

Company Description skinzest_drnoopur (Skinzest) is a trusted and reputed laser clinic in Gurgaon, specializing in aesthetic treatments using advanced laser technology. The clinic focuses on delivering safe, effective, and personalized procedures to address a range of skin and cosmetic concerns. Clients benefit from a professional environment, attentive care, and evidence-based treatment options. Team members work in a patient-centered setting that values quality, integrity, and continuous improvement. The clinic offers opportunities to contribute to a growing practice in the aesthetics and dermatology space.Role Description This is a full-time, on-site Medical Receptionist role based in Gurgaon. The Medical Receptionist will be responsible for greeting patients, managing check-in and check-out processes, and maintaining a welcoming reception area. Daily tasks include answering and directing phone calls, scheduling and confirming appointments, managing patient records, and coordinating with clinical staff to support smooth patient flow. The role also involves handling basic billing or payment queries, verifying patient information, and maintaining confidentiality of medical data. The Medical Receptionist will support patients with forms and basic queries, provide clear information about clinic procedures, and ensure a professional and courteous experience at all times.Qualifications

• Strong appointment scheduling skills, including managing calendars and coordinating patient visits efficiently.
• Professional phone etiquette and experience handling high volumes of calls in a courteous, patient-focused manner.
• Proficiency in core receptionist duties, such as greeting patients, managing reception operations, and handling front-desk documentation.
• Basic understanding of medical terminology and familiarity with medical office workflows or healthcare settings.
• Excellent interpersonal and communication skills, with a calm and empathetic approach to patient interactions.
• Comfort using computers, scheduling software, and electronic or paper-based record systems; attention to detail and accuracy in data entry.
• Ability to multitask, prioritize tasks in a busy clinic environment, and collaborate effectively with clinical and administrative staff.
• Prior experience as a receptionist or front-desk executive in a clinic, hospital, or aesthetic/dermatology setting is preferred.
• Minimum high school diploma; additional training or certification in healthcare administration, medical office management, or related fields is an advantage.

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