We are a growing marketing agency looking for an agency operations manager to be the operational backbone of our creative and delivery teams. This is not a generic ops role you will work alongside campaign managers, designers, copywriters, and client servicing executives every single day. You will own the day-to-day workflow of our studio: routing briefs, tracking campaign timelines, removing blockers, and ensuring every deliverable goes out on time and at the quality our clients expect.
Key Responsibilities
Manage end-to-end campaign workflow, from brief intake to final delivery across creative, copy, media, and client servicing teams
Act as the central coordination layer between department heads and execution teams; keep everyone aligned without unnecessary escalations
Assign and track tasks across designers, copywriters, and media planners using project management tools; flag capacity issues before they become delays
Run daily/weekly team standups and sprint check-ins to monitor deliverable status and unblock dependencies
Maintain and improve agency SOPs, brief templates, approval workflows, and handoff processes
Track utilization across the team; identify bottlenecks and propose process improvements to increase throughput
Prepare weekly operations reports for senior leadership covering delivery rates, turnaround times, and team capacity
Foster a positive, high-accountability studio culture where creative and ops teams work in sync
Skill(s) required
Coordination Effective Communication Marketing Campaigns Project Management Team Management
Who can apply
Only those candidates can apply who
have minimum 1 years of experience
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1–2 years of experience in operations, traffic management, or project coordination within a marketing agency, digital agency, creative studio, or media house
Hands-on experience managing creative workflows, including routing briefs, coordinating revision cycles, and tracking campaign timelines
Proven ability to coordinate effectively across creative, strategy, and client servicing teams
Proficiency in project management tools such as Asana, Monday.com, Trello, ClickUp, or similar platforms
Strong written and verbal communication skills, with the ability to prepare clear briefs and concise project updates
Bachelor's degree in Management, Marketing, Operations, or a related field; an MBA is an added advantage
Exposure to performance marketing, social media, or content production workflows is preferred
Familiarity with agency billing, resource planning, or utilization tracking is a plus
Experience working in a fast-paced agency environment managing multiple client accounts simultaneously is preferred
Prior experience in a marketing agency, digital agency, creative studio, or media house is mandatory
Candidates from manufacturing, logistics, BPO, banking, retail, or other non-agency backgrounds will not be considered
Salary
Probation:
Duration:
Salary during probation: After probation:
Annual CTC: ₹ 6,00,000 - 12,00,000 /year
Perks
5 days a week
Number of openings
2
About WebOcto
Webocto Solutions Private Limited, an independent branding & marketing agency has already helped over 500 SMEs all over the globe. A multi-disciplinary team of specialists that can quickly scale your business and provide dedicated support when you need it the most. With cross-platform skills in web development and digital promotion strategy, Webocto helps you set up a scalable marketing process so that your efforts have significant ROI. We turn products and services into experiences and emotions, making brands that people can connect with. We don't stop there, though- we also use our creativity to come up with marketing solutions for clients. We work hard to make sure we are always providing our clients with cutting-edge strategies, so they can be ahead of the competition. We strive to help them live their dreams by forming innovative partnerships in a fast-paced digital world.
