Manager, Logistics

Career Category

Project Management

Job Description

Job Description: Manager, Logistics

Amgen’s R&D Operations organization addresses complex challenges with exceptional people, tools and processes. The team provides tactical support to ensure R&D scientists and staff receive the goods and services they require, strong logistical support, and management of external partners through robust supplier oversight and governance programs.

The Manager, Logistics, is a leadership role intended to implement strategies and procedures to ensure an efficient, fit-for-purpose scientific operating model. The Manager is expected to take a lead role in staff development, operational improvement and issue management. The Manager will serve as the local point of contact for integrator and courier escalations involving R&D shipments.

Facilitating daily international shipments, the successful candidate will require strong organizational skills and an ability to lead from the front. Practical expertise in operations management, project management, & shipping logistics, as well as a desire to learn supplier management are vital to success in this role. The candidate will join a team committed to exceeding productivity and operational goals on a global basis, and reports to the Biospecimen Logistics Director

In addition to the above responsibilities, the Manager will assist in design and implementation of novel AI-driven logistics solutions for Amgen R&D commodities, including biospecimens, devices, and equipment.

The candidate will maintain and interpret a variety of metrics and trackers to ensure budget and performance transparency. Continually evaluate current practices while finding opportunities to align, improve and re-design key processes and tools. In addition, they will participate in R&D-wide initiatives to improve operational efficiency and enable the organizational vision to be achieved. As a creative problem solver who can deliver meaningful results, this role will focus on:

- Global logistics for biospecimens, equipment, and devices, including receiving, storage, shipment, tracking, and reconciliation in support of clinical trial timelines

- Ensuring compliance with GCP, GLP, CLIA, and applicable import and export regulations for regulated clinical trials

- Managing vendor performance, including bioanalytical laboratories and logistics suppliers, through defined KPIs, issue escalation, and continuous improvement activities