Manager-Digital Product Management

As part of the Global Merchant & Network Services group (GMNS), the GMNS Product team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide.

We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a centre of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.

The Manager Enterprise Payments Product Development is an exciting role, responsible for building modern, scalable enterprise payment capabilities and ensuring high quality predictable delivery across global markets. This role sits within the Enterprise Payments Centre of Excellence and partners closely with Product Management, Architecture, Engineering, Operations and Market teams to translate product strategy into robust technical capabilities and platform solutions.

This leader will be accountable for shaping how Enterprise Payments capabilities are designed, built and delivered; while driving modernization of legacy payment flows and scaling bank based money movement solutions globally. The role reports to the Director in India CoE and plays a critical role in transforming how payment platforms are developed at American Express.

• Collaborate with Product Management teams to translate product strategies and roadmaps into technical capabilities and actionable delivery plans.

• Develop capability release plans with key stakeholders, e.g., Product Management, Engineering, Operations, Strategy, market teams, etc.

• Participate in the discovery and envisioning of new payment flows and bank integration capabilities that power key customer journeys across American Express.

• Drive the definition and refinement of capabilities, features, user stories and associated success criteria.

• Define market specific platform requirements for inclusions in global platforms and market expansion release plans.