Managed Service Consultant

About the job

Designation: Managed Services Consultant

Location: Andheri, Mumbai

The successful candidate will be part of the Managed Services team supporting customer operations. This is a techno-functional role responsible for ensuring smooth day-to-day operations of a business-critical platform deployed on both cloud and on-premise environments. The application manages key data related to trading, settlement, risk, client, and regulatory reporting systems.

Key Responsibilities

1. Work across the full lifecycle from discovery to post-implementation support.

1. Understand client requirements, replicate issues, and provide appropriate solutions.

1. Analyze and develop new requirements for customers.

1. Update existing functionalities and implement enhancements.

1. Develop changes to improve product performance and resolve production issues.

1. Participate in all phases of the development cycle, including development, deployment, testing, and release management.

1. Prepare and maintain technical documentation for deliverables.

1. Follow relevant standards and procedures in all assigned work.

Skill(s) required

Client Relationship Management (CRM) Data Analysis MS-Excel SQL Technical Support

Who can apply

Only those candidates can apply who

1. have minimum 1 years of experience

1. are from Mumbai only

Other requirements