The maintenance & Services team ( in customer services) is based in Toulouse (France), Hamburg & Bremen (Germany), Getafe (Spain) Filton (UK), Mobile (US), Beijing (China), Kuala Lumpur (Malaysia), and Bangalore (India). Our main missions are:
- Retrofit Solutions: Deliver and Support added value Retrofit solution packages to maintain continued aircraft airworthiness and improve Customers Operations & profitability
- Maintenance Program Engineering: Deliver customer value through an array of services (from business development to the preparation of Planned Maintenance Service products, maintenance program optimization exercises and Parking & Storage)
- Scheduled Maintenance Services: Support the operation and maintenance of all Airbus aircraft and all customers worldwide, from development of initial requirements to deviation management and optimization of maintenance tasks.
- GSE Engineering: Engineering activities related to GSE & Tools (including Design, Services, Manufacturing Engineering & Front desk) for all Airbus aircraft and all customers worldwide
Description of Scheduled Maintenance Services
Within Airbus Customers Services, the Maintenance Program Optimization and Services team is responsible for delivering customer value through an array of services (from business development to the preparation of Planned Maintenance Service products, maintenance program optimization exercises and Parking & Storage). We also support the operation and maintenance of all Airbus aircraft and all customers worldwide, from development of initial requirements to deviation management and optimization of maintenance tasks, through Scheduled Maintenance Services
Job Description : Maintenance Program Engineer
If you want to join the next era of significant value creation for our customers (by increasing the operational availability and Direct Maintenance Cost reduction), come and build the future with us. We are hiring a Maintenance Program Engineer for our Bengaluru team. If you are proficient in Schedule Maintenance Programs (MSG-3, MRBR, ALS, MPD), have good knowledge and understanding of EASA Part-M , Part 145 regulations, and have work experience in Airlines/MRO ( Maintenance or technical support teams) this is for you.
In an era of continuous innovation driven by digitalization, we are looking for someone willing to have a strong Customer interface to deliver Scheduled Maintenance Services according to contractual agreements. You will be responsible for the development, management and delivery of Scheduled Maintenance Services of your customers (Airpl@n offer) and tasks escalation exercise for Airlines accounts.
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As a Maintenance Program Engineer, the jobholder is in charge of:
- Contributing to the optimization of aircraft maintenance program (all ATAs and programs) in adherence with processes, safety requirements and economic considerations either for fleet wide exercises or customized evolution exercises.
- Contributing to regional events (workshops, webinars etc.), if any, representing maintenance program optimization
- Continuous Improvement in the process governing the maintenance program optimization or activities related to scheduled maintenance services.
- Supporting the regional portfolio manager in their discussion with the operators on any prospect evolution exercise
- Carrying out feasibility analysis of prospect customized optimization exercises.
- Managing an optimization project for an airline taking the necessary actions and as per relevant processes in a multi-cultural environment, ensuring on time, quality, and on cost delivery.
- Agile/pro-active behavior, ensuring proper End to End project management to answer customers needs (using new IT capabilities)
- Analyze scheduled and non scheduled maintenance data from the operators
- Study in service/design issues
- Perform technical evaluation to justify change in the interval of scheduled maintenance tasks.
- Carrying out feasibility analysis of prospect customized optimization exercises.
Maintenance Services
- Develop the Aircraft initial maintenance programme for all Airbus aircraft programme
- Support operators for any maintenance program related services
- Assist in the production of Scheduled Maintenance Services, covering all Airbus A/C program
IT tool development
- Analyze current way of working and processes for areas of improvement
- Identify action items that can be transformed into IT requirements
- Develop tools/applications with support of the Digital Services department
- Act as a focal point for any project initiated within the department aiming at innovation/automation.
Project management
- Contribute/lead any projects initiated either locally or from the central team in Europe aimed at business/process improvement.
Values
- Develop and maintain a collaborative working environment across organizations, by fostering engagement, active listening, developing team spirit, establishing feedback culture, establishing a trustful environment
- Propose and develop innovation and digitalisation initiatives with respect to general interests of the Company
- Support a value driven organization and work process and execution should reflect AIRBUS values and policies.
- Report any (potential) safety issue or (potential) safety event that is detected in the frame of the day to day activity
Qualifications
Aircraft Maintenance Engineering (AME) degree or Aeronautical / Mechanical Engineering Degree with knowledge/exposure to Aircraft Maintenance domain. 3 to 5 years of experience in relevant roles (with engineering degree) or 2 years of certifying experience (licensed AME) or 4 to 5 years of experience (non licensed AME).
Professional and behavioral skills
- Advanced Communication and Presentation skills, both oral and written
- Good Stakeholder management skills
- Customers centric
- Collaboration
- Team Player
- Fluency in English Language (L, R , W) Mandatory
Technical skills
- General knowledge of Aircraft systems and/or structure
- Airline operations and troubleshooting knowledge
- Experience in maintenance program preparation in planning/technical services department of an airline
- Knowledge about the Schedule Maintenance Program and processes (MSG3, MRBR, ALS, MPD) - desired, not mandatory.
- Knowledge of EASA Part-M regulation , Airlines/MRO center (Maintenance Repair and Overhaul) -part M /145 - - desired, not mandatory.
- Overview ATA chapters
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus India Private Limited
Employment Type:
Permanent -------
Experience Level:
Professional
Job Family:
Customer Eng.&Technical Support&Services
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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