via Internshala·Yesterday
Linguistic Services
Internshala
Full-timeOn-site
Location:MumbaiType:Full-timePosted:Yesterday
About the job
Key Responsibilities
- Handle inbound and outbound calls for lead generation and customer engagement activities.
- Communicate effectively with customers in English and a regional language.
- Provide accurate information regarding products, services, and ongoing offerings.
- Maintain a professional, courteous, and customer-centric approach during all interactions.
- Update and maintain customer records and interaction details in the system.
- Assist in resolving customer queries and ensuring a positive customer experience.
Skill(s) required
Effective Communication English Proficiency (Spoken) English Proficiency (Written)
Who can apply
Only those candidates can apply who
- are from Mumbai only
Other requirements
- Minimum qualification: HSC (12th Pass).
- Fluency in English (mandatory) and any one of the following regional languages: Assamese, Bengali, Kannada, Malayalam, Odia, Punjabi, Tamil, or Telugu.
- Freshers and experienced candidates are welcome to apply.
- Strong verbal communication skills in English and the selected regional language.
- Customer-focused mindset with a willingness to learn and grow.
- Basic computer knowledge and good interpersonal skills are preferred.
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