Linguistic Services

About the job

Key Responsibilities

1. Handle inbound and outbound calls for lead generation and customer engagement activities.

1. Communicate effectively with customers in English and a regional language.

1. Provide accurate information regarding products, services, and ongoing offerings.

1. Maintain a professional, courteous, and customer-centric approach during all interactions.

1. Update and maintain customer records and interaction details in the system.

1. Assist in resolving customer queries and ensuring a positive customer experience.

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written)

Who can apply

Only those candidates can apply who

1. are from Mumbai only

Other requirements

1. Minimum qualification: HSC (12th Pass).

1. Fluency in English (mandatory) and any one of the following regional languages: Assamese, Bengali, Kannada, Malayalam, Odia, Punjabi, Tamil, or Telugu.

1. Freshers and experienced candidates are welcome to apply.

1. Strong verbal communication skills in English and the selected regional language.

1. Customer-focused mindset with a willingness to learn and grow.

1. Basic computer knowledge and good interpersonal skills are preferred.