Learning Engagement Consultant

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.

Learning Engagement Consultant

Skillsoft’s Professional Services team provides world-class, value-add services that enable our customers to maximize the impact of their learning investment. We do this through the strategic utilization of content, technology and learning and development methodologies that drive business results.

We are currently seeking a Learning Engagement Consultant who will execute a portfolio of standard projects across multiple customers. Projects assigned to the Learning Engagement Consultant are pre-defined, meaning the project plan, templates and tools required for delivery are generally provided. The Learning Engagement Consultant can act as a project manager and is responsible for ensuring that all projects are completed according to the specified project plan and to the quality standards required. Projects managed by a Learning Engagement Consultant are typically projects to help establish and grow a customer.

Projects can include platform implementations, consulting with the customer to define outcomes, facilitating live sessions, creating basic marketing plans and materials, curating content, advising customers on best practices, measuring results/reporting and similar learning and development activities. The Learning Engagement Consultant will act as a liaison between our customers and our internal technical teams.

Responsibilities:

• Manage the delivery of service engagements for Skillsoft clients.

• Work with account teams to focus on customer specific program needs

• Acts as a liaison for Skillsoft and provides a communication point of contact as it relates to the customer’s service engagements within the parameters of the contract.

• Conduct and participate in customer meetings virtually to collect and understand customer business needs around those services provided.