Lead Software Analyst

Job Description: Lead Engineer, Support

At Majesco, our vision is to create innovative, hyper-relevant, compelling, and personal ways of connecting people and Businesses to Insurance. We believe in bringing together the brightest minds to build the future of Insurance—a world where Insurance makes life and business more accessible, connected, and better protected. As a Lead Engineer and support, you will play a crucial role in realising this vision. If you share our vision and are ready to contribute to this exciting journey, we invite you to join us.

The Triage Support role focuses on the timely identification, diagnosis, and resolution of production issues to ensure smooth and uninterrupted operations of critical systems and services. This role involves being a first responder, triaging incidents, assigning them to the right teams, and ensuring the quickest possible resolution while maintaining high service standards. If you are passionate about the power and possibilities cloud technologies have unleashed and want to deliver transformative and innovative solutions that have the potential to revolutionize the customer experience, join us!

Majesco is actively seeking an Oracle PL SQL Analyst to join our team. This role is crucial for maintaining our Majesco Insurance Products, specifically the Policy products. As an analyst, you will be responsible for maintaining the data module of these applications, which are in the Oracle code base, ensuring their smooth operation and performance.

Job Description

The analyst will be responsible for maintaining Majesco Insurance Products. This requirement is specifically for Policy products. The analyst will be responsible for maintaining the data module of these applications, which are in the Oracle code base.

- Incident Triage and Resolution:

• Monitor production systems for alerts and incidents.

• Prioritize and triage incoming incidents based on severity and impact.

• Escalate critical incidents to the appropriate teams or subject matter experts.

• Monitor, investigate, and troubleshoot production issues in Java J2EE applications.