via Career pages·Today
Lead Associate - Account Management
Myntra
Full-timeOn-sitesystems & data integrityaudit compliance & rule adherencevendor management
Location:Bangalore, KarnatakaType:Full-timePosted:Today
Role : Lead Associate - Account Management Location : Bengaluru Roles and Responsibilities Role: Marketplace team is responsible for driving the growth for unmanaged portfolio across business units comprising of Marketplace sellers through RE (Relationship Management)program. Manager (RE) needs to manage a team of 25 -30 Account Managers & drive the day to day business.
Business Metrics Achievement:
- Achieve business Metrics of Revenue GMV & Marketing spend.
- Taking appropriate action if any of the metric is being not achieved and highlighting the risk in advance.
Customer Metrics Achievement:
- Increase customer engagement to the platform through appropriate selection and content.
- Operations Metrics Achievement: through timely Solve of logistics issues.
Responsibilities
- Drive Portfolio growth above platform YoY by improving KPIs.
- Improvement in Catalog & Inventory health through optimization of resources.
- Improvement in profitability metrics by following pricing guidelines & marketing spend.
- Improvement in visibility metrics through selection improvement & pricing levers.
- Map vendor capabilities to require metrics and drive opportunity development.
- MIS and data reporting - daily, weekly, monthly, quarterly as per requirement.
- Bench-marking of Competition and industry best practices.
- Overall end to end account management for a larger number of Marketplace sellers.
Qualifications & Experience
- Candidate should have 5+ Years experience in Retail industry and a positive outlook towards work.
- MBA from a Tier 2/3 college preferred, though not mandatory
- Good to have NIFT, but not mandatory
- Good communications skills and ability to manage multiple cross-functional stake holders.
- Strong Analytical skills and ability to adapt as per the situational requirement.
- Ability to multi-task and meet project deadlines.
- Must work well in an unstructured work environment.
- Active problem solver who can work with data effectively.
- Great team player with demonstrated traits in previous work experience / projects.
- Takes complete end-to-end ownership.
- Is able to creates plans, prioritize tasks and deliver quality outcomes.
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.