Key Account Manager (KAM)

About Sigmoid:

Sigmoid combines data engineering and AI consulting to help enterprises gain competitive advantage through effective data-driven decision-making. Some of the world's largest data producers are engaging with Sigmoid to solve complex business problems. Sigmoid's data professionals provide deep expertise in data engineering, cloud, machine learning, generative AI, and DataOps.

Learn more at www.sigmoid.com.

Role Title: Key Account Manager

Job Description:

As a Key Account Manager. We are looking for passionate individuals who can maintain and enhance existing client relationships by cross-selling and up-selling our services and creating new ones where possible.

The Key Account Manager should be able to:

• Develop a good understanding of customer’s needs. Understand their industry, competitors, market pressures and incorporate this thinking into compelling propositions

• Communicate effectively and build good relationships with decision makers at every level, whereby they trust and value your opinions, seek advice on their business, technology and operations issues • Open up new buyers and new avenues of revenue generation within the customer’s organization by mining new contacts and taking up discussions

• Conduct QBR, understand challenges, ensure CSAT and in partnership with delivery managers and technical teams ensure that there are no hiccups in the relationship.

• Timely forecast revenue and resource requirement for the customer engagements to ensure seamless customer experience

• Spearhead pitches and new business development within your portfolio. Write proposals and manage deals to the point of contract agreement

• Maintain close view of works in progress •Background in Sales/Account management managing F1000 accounts