Job Summary We are seeking a dynamic and results-driven Sales Account Manager to drive revenue growth in the Domestic SMS (A2P messaging) RBM , WABA business across India. The role involves managing key client relationships, acquiring new enterprise accounts, and expanding messaging volumes through strategic partnerships. Key Responsibilities Sales & Business Development Identify, prospect, and onboard new clients for domestic A2P SMS, RBM and WABA services Drive revenue growth by increasing SMS traffic from existing and new accounts Develop and execute sales strategies to achieve monthly and quarterly targets Build a strong pipeline through networking, cold outreach, and industry connections Account Management Manage and grow relationships with aggregators, and partners Act as the primary point of contact for client communication and issue resolution Ensure high customer satisfaction and retention Upsell and cross-sell additional messaging solutions (OTP, promotional SMS, etc.) Market & Industry Expertise Maintain strong understanding of the Indian telecom and messaging ecosystem (DLT regulations, TRAI guidelines) Monitor market trends, competitor activities, and pricing strategies Provide feedback to product and operations teams for service improvement Coordination & Execution Work closely with operations and routing teams to ensure smooth message delivery Coordinate with finance for billing, collections, and pricing approvals Ensure compliance with regulatory requirements (DLT platforms, sender IDs, templates) Reporting & Forecasting Maintain accurate sales reports, forecasts, and CRM updates Track KPIs such as revenue, margin, traffic volume, and client growth Key Requirements Experience 3–5 years of experience in SMS, CPaaS, telecom, or messaging industry Proven track record in B2B sales and account management Existing relationships with enterprises, aggregators, or telecom partners is a strong plus Skills Strong negotiation and closing skills Excellent communication and relationship management Good understanding of A2P SMS routes, pricing, and delivery mechanisms Analytical mindset with ability to interpret sales data Key Performance Indicators (KPIs) Monthly/Quarterly revenue targets SMS , RBM , WABA traffic volume growth Client acquisition and retention rate Gross margin contribution Collection efficiency Preferred Qualifications Experience with DLT /MaaP platforms (e.g., Tanla, Route Mobile , Sinch , Onextel, Vodafone Idea, Jio) Familiarity with messaging use cases (OTP, alerts, promotions) Strong network in Aggregator Market