Key Account Management- Associate/ Senior AssociateExperience - 1-7 yearsNo. of Vacancies - 5Languages known- Both English & Hindi About DelhiveryDelhivery is India's largest fully integrated logistics services provider. With its nationwide network covering over 18,500 pin codes, the company provides a full suite of logistics services such as express parcel transportation, PTL freight, TL freight, cross-border, supply chain, and technology services. Delhivery has successfully fulfilled over 2 billion shipments since inception and today q works with over 26,500 customers, including large & small e-commerce participants, SMEs, and other enterprises & brands. At Delhivery, we use technology to drive supply chain innovation. Our mission is to fulfill all of India’s online and offline consumption demand through best-in-class industry solutions, domain expertise and pan-India operations. Key Responsibilities:1. Responsible for achieving revenue and volume growth targets for assigned accounts2. Ensure Collectibles and Outstanding is within the agreed credit period3. Develop and record business understanding of clients on CRM4. Identification & execution of growth levers for volume and revenue growth5. Managing Commercial expectations of clients within agreed margin guardrails6. Identify reasons for any downtrend and record the next steps on CRM for execution7. Cross-Sell Delhivery’s Lines of Business where applicable - B2CHeavy, LTL, Warehousing, Cross-Border