Jr. Client Servicing Executive

About the job

About Tempest AdvertisingTempest is a 360-degree branding and advertising agency with over 28 years of experience and a presence across Hyderabad, Bengaluru, Pune and Mumbai. We build brands and move the needle for businesses across advertising, digital marketing, social media, TVCs and films, print and outdoor, events and brand activation, and media buying.What sets us apart is a fierce sense of loyalty to our clients, a sharp nose for insight, and a genuine speed of response backed by decades of experience that very few agencies can match. We believe experience matters, and we are looking for fresh talent who want to learn from the best while bringing energy and new thinking to our teams. The RoleAs a Client Servicing Executive, you are the vital bridge between our clients and our internal teams creative, digital, media, and production. You will be the day-to-day point of contact who understands what the client needs, translates it clearly for the agency, and makes sure the work goes out on time, on brief, and on budget.This is a hands-on, fast-paced role based full-time at our Bengaluru office (Frazer Town), ideal for someone who is people-smart, organised, and excited about how brands are built. You will be mentored closely as you learn the ropes of agency life, with a clear path to grow into an Account Manager. Please note: This is a work-from-office role. Client servicing thrives on close collaboration with our creative, digital, media, and production teams, so the position requires working from our Bengaluru office on all working days. Key ResponsibilitiesClient CoordinationAct as a day-to-day point of contact for assigned client accounts, under the guidance of your Account Manager.Build strong, trusting relationships with clients by being responsive, reliable, and professional.Take detailed client briefs, ask the right questions, and document requirements accurately before sharing them internally.Keep clients updated on the status of ongoing work, timelines, and approvals.Internal Team CoordinationBrief creative, digital, media, and production teams clearly and completely so nothing gets lost in translation.Follow up across teams to keep projects moving and ensure deadlines are met.Quality-check all deliverables against the brief before they reach the client.Flag delays, roadblocks, or scope changes early to your manager.Project & Workflow ManagementMaintain trackers, status reports, and work-in-progress sheets for your accounts.Prepare contact reports, meeting notes, and timelines after every client interaction.Coordinate approvals, revisions, and sign-offs between client and agency.Support the team in preparing estimates, proposals, and presentations.Brand & Market AwarenessDevelop a strong understanding of your clients' brands, products, business goals, and competitors.Stay current on advertising, digital, and category trends that could benefit your clients.Bring observations and ideas to internal brainstorms and reviews.Administrative & Commercial SupportCoordinate with the finance / accounts team on estimates, purchase orders, and billing for your accounts.Maintain organised records of briefs, approvals, and correspondence.Assist senior team members with new business pitches and presentations as needed. What You'll Bring QualificationsBachelor's or Master's degree in Marketing, Advertising, Mass Communication, Business Administration, or a related field. (Strong candidates from any discipline are welcome.)01 year of experience; internships in advertising, marketing, PR, or media are a plus. Skills & CompetenciesCommunication: Excellent verbal and written English, with the confidence to interact with clients and colleagues.Organisation: Strong attention to detail and the ability to juggle multiple tasks and deadlines without dropping the ball.People skills: Warm, approachable, and a genuine team player who builds rapport easily.Proactiveness: A self-starter who takes ownership, follows up, and anticipates needs.Adaptability: Comfortable in a fast-moving environment where priorities shift.Tech: Working knowledge of MS Office / Google Workspace (especially Word, Excel, and PowerPoint). Familiarity with digital marketing concepts and social platforms is an advantage. MindsetCurious about brands, advertising, and what makes campaigns work.Eager to learn, take feedback, and grow.Professional, dependable, and calm under pressure. Why Join TempestLearn from experience: Work alongside seasoned advertising and digital professionals across one of India's most established 360 agencies.Real exposure: Get hands-on with diverse clients, categories, and a full spectrum of services from films and digital to events and outdoor.Clear growth path: A structured route from Client Servicing Executive to Account Manager and beyond.Collaborative culture: A creative, supportive environment where fresh ideas are heard.