Job Description Icertis CLM (Contract Lifecycle Management) Specialist

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a remote Contract Lifecycle Management Specialist to join our team!

Work Schedule: This is a full‑time, exempt (salaried) position assigned to a 2nd shift schedule, with standard business hours of Monday through Friday, 11:30 AM IST – 8:30 PM IST in your local time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

This role reports under IT and provides ongoing support for Labcorp's global Legal department as an administrator and configurator of the Icertis Contract Intelligence (ICI) platform. The position focuses on platform enhancements, issue resolution, integrations, and end‑to‑end lifecycle management of configuration changes.

Job Responsibilities

- Manage ICI platform.

- Create and update contract types, templates, workflows, rules, attributes, clauses, and user/security groups.

- Act as 1st responder for Severity 1 incidents, driving rapid diagnosis and resolution.

Technical Oversight

- Troubleshoot issues, identify root causes, and deliver both short- and long-term remediation.

- Work directly with business users to gather requirements, prioritize enhancements, implement changes in lower environments, and facilitate UAT.