ITIL Cross Functional Service Management

Job Title: ITIL Cross Functional Service Management City: Pune State/Province: Maharashtra Posting Start Date: 7/3/26 Job Description: Job Description

Key Responsibilities

Lead and manage Major Incidents (P1/P2) across IT and telecom environments. Own the end-to-end incident lifecycle : detection, triage, escalation, resolution, and closure.Coordinate bridge calls and war rooms with application, i