IT Technical Specialist

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Service Owner -Build & Accelerate

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Your role and responsibilities

In this role, you will have the opportunity to support the organization’s vision and strategic direction. Each day, you will define, manage, and monitor processes to meet requirements across Azure DevOps, SonarQube, GitHub, GitHub Copilot, Docker, Visual Studio/MSDN, and future AI solutions within Core IS Information Systems (IS) services by planning, measuring, and improving all aspects of IS services. You will also showcase your expertise by being a key resource, a definitive source of knowledge processes, to contribute to enhancing organizational effectiveness.

The work model for the role is: #Li-hybrid

This role is contributing to the Acceleration and Modernisation Vertical, under Build and Accelerate team and part of the ABB Technology and Platforms IS Division. Main stakeholders are Internal Business Partners.

You will be mainly accountable for:

• Describing and defining IT processes/services including relationships, dependencies, and business value, and regularly maintaining all service-related information within the service management tool.

• Preparing and maintaining process documentation for the system services and advising on the correct and effective use of the services.

• Applying and executing the relevant measurement and reporting management practice to enable planning, controlling, reviewing, and auditing services to meet agreed Key Performance Indicator targets.

• Providing consultation, advice, and supporting the installation of IS services, or the change of existing IS services.