AIM is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world.
Remediation & Remuneration COE
Remediation team is responsible for cross functional coordination of customer facing remediation efforts. Provide oversight, prioritization, and scheduling of remediation activities with remediation partner teams including Technology, FSO, Analytics groups, Shared Services (mail vendor) and Controllers. R&R AIM Team works as the data Analytic partner for the Issue Remediation Business Team.
Job responsibilities:
R&R team manages the analysis of the customer remediation issues across globe, currently in retail consumer bank. The critical areas are work is divided into:
Remediation analysis: Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA.
Impact assessment: Identification of size of the customers and the dollar amount impacted due to these issues.
Issue Management & Root cause analysis: Identifying the issues and reasons for the issues by leveraging analytical methods.
Audit Support: Tracking implementation plans and providing data evidence, artifacts for audit completion
Expertise Required:
Tools and Platforms
Proficient in SAS, SQL, RDBMS, Teradata, Unix
Proficient in MS Excel, PowerPoint, and VBA
Jira, Bitbucket
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Most Relevant Skills
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Other Relevant Skills
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