Internal Investigations Manager - Risk, Travel and Expense Reimbursement Audit

Join Amazon's Travel and Expense Reimbursement Audit (TERA) team and help protect one of the world's largest businesses from employee fraud, abuse, and financial misconduct. As a Risk Manager, you will lead high-impact audits and investigations that influence business decisions, strengthen internal controls, and shape how Amazon detects and responds to fraud globally.

The successful candidate is a problem solver who approaches problems with relentless tenacity, has exceptional attention to details and works effectively with diverse stakeholders and senior leadership.

This is a highly visible role that combines investigative expertise, analytical problem-solving, and strategic risk management. You will have end-to-end ownership of the entire audit process. As a trusted advisor to stakeholders such as HR, Legal, business and Finance leaders, you will drive audit and investigations outcomes while balancing customer trust, fairness, and risk.

Beyond individual audits and investigations, you will identify emerging fraud trends, uncover systemic control gaps, and partner with cross-functional teams to improve processes, strengthen fraud detection, and prevent future losses. If you thrive in solving complex problems and making a measurable impact at scale, this is an opportunity to shape the future of fraud risk management at Amazon.

Key job responsibilities

• Lead complex fraud and abuse investigations, independently analyzing evidence, conducting investigative interviews, and making legally defensible findings and disciplinary recommendations.
• Partner with HR, Employee Relations, Legal, Finance, and business leaders to align on investigation outcomes, influence decisions, and communicate findings to senior leadership.
• Investigate high-impact cases, exercising sound judgment to assess fraud risk, protect Amazon from legal and reputational risks, and support internal and external counsel and law enforcement when appropriate.
• Identify emerging fraud trends and root causes, partnering with cross-functional stakeholders to strengthen controls, mitigate risk, and prevent future losses.
• Serve as a subject matter expert by mentoring investigators, developing SOPs and best practices, and driving AI-enabled fraud detection through data-driven rule development, experimentation, and continuous optimization in partnership with technical teams.

A day in the life Your day may start by reviewing an active investigation, analyzing evidence, or preparing for an interview — but expect the unexpected. In this role, priorities can shift quickly as new cases, stakeholder questions, or emerging risks come up. Every investigation is different, bringing new challenges and opportunities to learn. You'll collaborate with a global team of investigators across the U.S., UK, India, China, and the Czech Republic, sharing perspectives, engaging in healthy debates, and supporting each other as a close-knit team. No two days are the same, and that's what makes this role exciting.