Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
The Team:
You will be joining the Knowledge Management team, a specialized unit sitting within Corporate Engagement & Programs (CEP). CEP is a highly collaborative, global department with team members spanning Bangalore, Munich, Madrid, and the US. Our Knowledge Management is fundamentally focused on a critical, forward-looking mission: bringing our vast organizational knowledge up to date across more than 20 distinct tools to ensure it is fully AI-ready. Based in our Bangalore office, you will operate in a dynamic environment characterized by extensive cross-departmental work.
The Role:
As an Intern Knowledge Management Analyst, you will play a key role in transforming how our organization shares and leverages knowledge. You'll work with stakeholders across multiple departments to increase engagement with knowledge management initiatives, uncover organizational challenges, and develop innovative solutions to improve knowledge sharing. This is your opportunity to see your ideas come to life, make a tangible impact on organizational effectiveness, and gain exposure to business operations across Celonis.
The work you’ll do:
Engage and manage stakeholder groups to support their progress and encourage participation in knowledge management initiatives
Bring fresh ideas and perspectives to group discussions and propose innovative approaches to knowledge sharing challenges
Develop and execute strategies for enabling knowledge sharing and collaboration across cross-functional teams
Identify and implement new methods to increase engagement with knowledge management posts and initiatives
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Facilitate problem-sharing sessions with stakeholders and synthesize insights to drive improvements
The qualifications you need:
Actively pursuing or holding a degree in Engineering, Program Management, Data Analysis, or a Master of Business Administration
The Technical Edge: Proficient in Python with a deep understanding of agentic RAG architectures (embedding models, vector databases, and re-ranking)
Systemic Problem Solving: Passionate about building automated pipelines and intelligent agents to handle data sanitization, eliminating the need for manual, error-prone human tagging
Strong communication and interpersonal skills, with ability to engage effectively with diverse stakeholders
Demonstrated ability to think strategically, connect complex ideas, and solve problems independently
Excellent time management and reliability in meeting commitments and deadlines
Outgoing personality with strong people engagement abilities and comfortable speaking publicly
Prior internship experience in relevant domains is a plus
Excellent verbal and written communication in English
What Celonis can offer you:
Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.
Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.
Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.
Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.
About Us:
Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
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