Job Description: Integration Consultant(IC) About DelhiveryDelhivery is India’s leading fully integrated logistics services provider, established in 2011. The company offers a wide range of services, including express parcel delivery, freight transportation, supply chain solutions, cross-border logistics, and warehousing. It has built a strong nationwide network covering over 17,000 pin codes and has successfully completed more than 1 billion shipments. Delhivery serves over 21,000 customers, including large and small e-commerce businesses, SMEs, enterprises, and global brands. More details can be found on their official website: www.delhivery.com VisionDelhivery envisions building the "Operating System for Commerce" by integrating world-class infrastructure, high-quality logistics operations, and advanced engineering and technology solutions to drive efficiency and innovation. Team & WorkforceFounded by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati, Delhivery has grown into a workforce of more than 66,000 employees, continuously expanding its expertise and market presence. Role OverviewWe are looking for a dynamic, self-driven professional to join our technology and integration team. In this role, you will be responsible for owning client integrations, designing end-to-end technical solutions, and optimizing supply chain workflows. The ideal candidate thrives in a fast-paced environment and possesses a unique blend of technical expertise, business acumen, and analytical problem-solving skills. Eligibility & RequirementsEducation: Graduate with a B.Tech, B.E., or an equivalent technical/engineering degree.Experience: 2+ years of relevant industry experience in technical integrations, solution design, or logistics technology. Key ResponsibilitiesSolution Design & Client IntegrationEnd-to-End Solution Architecture: Independently own, design, and execute comprehensive technical solution blueprints for clients from conception to final deployment.Integration Management: Manage and execute complex client integrations with high precision, ensuring seamless data flow between client platforms and Delhivery’s core ecosystem.ERP & TMS Optimization: Configure, troubleshoot, and optimize SAP/ERP modules and Transportation Management Systems (TMS) to drive operational enhancements and workflow automation.Project & Stakeholder ManagementEnd-to-End Project Management: Own the lifecycle of integration projects; plan timelines, track milestones, manage risks, and ensure on-time delivery within our fast-paced operational framework.Cross-Functional Stakeholder Management: Act as the primary technical liaison, alignment driver, and trusted advisor for both internal teams (Product, Engineering, Operations) and external clients (SMEs to Enterprise global brands).Problem-Solving & OperationsRoot Cause Analysis: Swiftly identify, diagnose, and resolve deep-seated system issues to minimize downtime.Issue Classification: Critically assess and classify system behaviors as technical bugs or product feature enhancements. Technical Expertise & QualificationsCore Technical SkillsAPIs & Protocols: In-depth understanding of REST APIs, along with hands-on experience making and troubleshooting HTTP calls using tools like Postman.Data & Database Management: Fundamental knowledge of SQL for efficient data handling and query optimization, paired with advanced proficiency in Excel and Google Sheets for reporting.Observability & Monitoring: Proficiency in tracking and diagnosing production issues using logging tools like Coralogix and CubeAPM.Tech Stack Awareness: Comprehensive awareness of modern technology stacks. Enterprise & Logistics SystemsSAP/ERP Integration: Hands-on experience configuring and optimizing ERP modules for logistics and supply chain operations.TMS Projects: Deep understanding of Transport Management System projects, workflow automation, and system integration. Preferred Qualifications & TraitsDomain Expertise: Prior knowledge of the TMS business/logistics industry is a big plus.Adaptability: Proven ability to quickly adapt, learn, and deliver high-quality results in a fast-paced, high-growth environment.Autonomy: A strong sense of ownership with the ability to build and deliver technical solutions entirely on your own.Analytical Mindset: Strong business and product acumen to deliver solution-driven outcomes.