Telesales / Inside Sales Executive – Inbound Leads 📍 Pune | On-site 💼 Experience: 2–4 years (B2B preferred) Role Overview: We are looking for a structured and detail-oriented Telesales / Inside Sales Executive to manage all inbound leads and support the sales team with high-quality lead qualification, CRM discipline, and consistent follow-ups. This role is critical to ensuring lead quality, timely engagement, accurate documentation, and zero lead leakage across the sales funnel. Key Responsibilities: - Handle and respond to all inbound leads (website, campaigns, referrals, calls) - Qualify leads by understanding customer requirements, timelines, and fit - Accurately add, enrich, and maintain leads in CRM (HubSpot or similar) - Ensure timely and systematic follow-ups via calls, WhatsApp, and email - Share appropriate sales collaterals (brochures, presentations, videos, case studies) - Assign qualified leads to the appropriate Sales Manager based on geography and requirement - Maintain clear documentation and CRM hygiene at all stages - Coordinate closely with Sales and Marketing teams to improve lead outcomes Required Skills & Experience: Must-Have - 2–4 years of experience in Telesales / Inside Sales / Lead Qualification - Strong communication skills in English and Hindi (mandatory) - High discipline in documentation, follow-ups, and CRM usage - Comfortable handling inbound lead volumes - Working knowledge of CRM tools (HubSpot, Zoho, Salesforce, etc.) Good to Have - Experience in B2B sales (industrial, services, machinery, SaaS, etc.) - Basic familiarity with lead qualification concepts (need, budget, timeline) Performance Metrics - Lead response time - Lead qualification accuracy - CRM data completeness and accuracy - Follow-up adherence - Conversion of qualified leads into sales pipeline Why Join Us - Structured sales environment with clear processes - Direct collaboration with the sales leadership team - Exposure to B2B sales operations and pipeline management - Defined growth path into Inside Sales or Sales Operations roles