The Program Manager is accountable for end-to-end delivery of complex IT infrastructure programs and portfolios, with deep, hands-on expertise in service transitions, transformations, and ad‑hoc strategic initiatives. This role leads multi-vendor, multi-workstream delivery across on‑prem and cloud environments, ensuring outcomes are achieved through disciplined governance, stakeholder management, financial control, risk management, and people leadership. The Program Manager will drive predictable execution, operational readiness, and measurable value realization while maintaining alignment to enterprise architecture, security, and compliance requirements. Strong ownership, resilience, and ability to manage ambiguity. - Structured, detail-oriented, and data-driven decision-making. - Excellent stakeholder management and negotiation skills. - Strong communication across technical and executive audiences.