Information Technology Operations Specialist

About the job

About RAC IT Solutions Pvt. Ltd.RAC IT Solutions Pvt. Ltd. is a leading IT infrastructure solutions provider with over 27 years of experience in IT rentals, asset management, repair services, and technology support. With a strong PAN India presence, RAC delivers reliable and cost-effective IT solutions to businesses, helping them meet their technology requirements efficiently and seamlessly.

JOB DESCRIPTION : Operations Coordinati

• onMonitor branch operations and identify improvement opportunitie
• s.Ensure implementation of company policies and procedure
• s.Coordinate branch meetings, training programs, and events.Customer Service & Suppo
• rtMaintain customer service standards and ensure timely resolution of customer querie
• s.Work closely with support teams to enhance customer satisfaction.Stores & IT Process Improveme
• ntOversee store operations, asset management, and process improvement
• s.Strengthen IT processes through training and team engagement initiatives.Interdepartmental Coordinati
• onAct as a liaison between departments to resolve operational challenge
• s.Facilitate collaboration among Sales, Customer Support, Stores, IT, Accounts, and other function
• s.Support execution of cross-functional initiatives aligned with branch objectives.Team & Vendor Manageme
• ntManage vendor and service provider relationships for seamless branch operation
• s.Coordinate support staff requirements with HR and Admi
• n.Ensure smooth onboarding by arranging workspace, assets, and resources.Crisis & Risk Manageme
• ntHandle operational emergencies, facility issues, and IT disruption
• s.Implement contingency plans to minimize business interruption

s.

Salary

Probation:

Duration:

Salary during probation: After probation:

Annual CTC: Competitive salary

Number of openings

1 Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.